Frequently Asked Questions
Q1: What medical solutions do you provide?
We supply a wide range of medical products, including medical imaging, radiotherapy equipment, life science instruments, medical robots, smart wearables, and customized hospital furnishings. We also offer turnkey solutions for digital hospital design and ICU planning.
Q2: Can the red light and moxibustion functions be used together?
Yes, the red light and moxibustion heating functions can be used separately or simultaneously to enhance the thermal penetration and promote blood circulation during treatment.
Q3: How is the device protected against overheating?
The device is equipped with a dual temperature protection device and an over-temperature warning function to intuitively alert users and prevent scalding.
Q4: What are the adjustable settings for the treatment head?
The treatment head offers 360° free angle adjustment with a magnetic suction device. The stand height is adjustable via a pneumatic system from 46mm to 1400mm, and the head tilts 90° upwards and 45° downwards.
Q5: What international trade terms do you support?
We offer flexible delivery terms including FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, and DDP to accommodate global shipping needs.
Q6: What payment methods are accepted?
We accept various payment methods including T/T (Telegraphic Transfer), D/P (Documents against Payment), and standard platform-secured transactions.