Frequently Asked Questions
What are the primary applications of this device?
The device is designed for medical physiotherapy, postpartum recovery, and pain relief using infrared moxibustion therapy. It is suitable for home and hospital use.
What kind of products and integrated solutions are available?
Solutions include medical imaging equipment, life science instruments, smart wearables, surgical systems, and customized hospital furnishings such as ICU and operating room planning.
What kind of after-sales support is provided?
Full technical support is offered, including maintenance, training, and consultation services to ensure optimal operation. Support teams assist with installation and troubleshooting.
What payment methods are supported for international orders?
Accepted methods include T/T (Telegraphic Transfer), D/P (Documents against Payment), and secure transactions through the MIC platform.
What are the available delivery and trade terms?
Flexible international trade terms are provided, including FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, and DDP to accommodate global shipping needs.
How is safety ensured during high-temperature moxibustion?
The device features an adjustable temperature range (100℃-160℃) with a dual temperature protection system and over-temperature warnings to prevent scalding.