Frequently Asked Questions
Are you a professional manufacturer?
Yes, we are a professional medical equipment manufacturer specializing in high-quality nursing and hospital beds.
What are your standard trading and payment terms?
We accept L/C at sight, or a 30% deposit by T/T with the remaining 70% balance due before shipment.
What is the warranty policy for the medical beds?
We provide a 2-year warranty for the hospital and home nursing bed frames, and a one-year warranty for other spare parts.
How do you handle sample requests?
Samples can be provided upon request. While the initial cost may be higher than mass production, the difference is typically refunded once a bulk order is placed.
What is the estimated delivery time?
For items in stock, delivery is 7-15 days. For custom production or out-of-stock items, delivery typically takes 20-30 days depending on the order quantity.
What is your Minimum Order Quantity (MOQ)?
We accept orders starting from as little as 1 piece for specific models.
Tucson Medical
