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Frequently Asked Questions
Are you a factory or a trading company?
We are a professional medical equipment manufacturer specializing in high-quality healthcare solutions.
What are your accepted trading and payment terms?
We accept L/C at sight, T/T (30% deposit and 70% balance before shipment), and Trade Assurance to reduce customer risk.
Is OEM or ODM service available for the air mattress?
Yes, OEM and ODM services are available. We can provide customized colors and branding according to your requirements.
What is the warranty period for this anti-decubitus mattress?
The product comes with a 2-year warranty, and we provide online technical support for after-sales service.
What certifications does the product hold?
Our products are manufactured under strict quality control and have obtained CE and ISO certifications.
Can I visit your manufacturing facility?
Welcome to visit our factory! We are located within a convenient distance from the capital, and transportation can be arranged for your visit.